Skip to main content
POST
Suppress Contact
Suppress a contact to prevent them from receiving any emails. Unlike deletion, suppression preserves the contact record and email history.

Path Parameters

string
required
The unique list ID (e.g., lst_abc123).
string
required
The unique contact ID (e.g., cnt_abc123).

Request Body

string
required
Reason for suppression. One of:
  • manual - Manual suppression by admin
  • unsubscribed - Contact unsubscribed
  • bounced - Email address bounced
  • complained - Contact reported as spam
  • spam_trap - Address identified as spam trap

Examples

Response

Returns 204 No Content on success with no response body.

Suppression Reasons

Errors

Notes

Suppressed contacts are automatically added to the domain’s global suppression list. They won’t receive emails from any list in your domain.

What happens when a contact is suppressed:

  1. Contact status changes to suppressed
  2. Email is added to global suppression list
  3. All future sends to this email are blocked
  4. Contact record and history are preserved
  5. Contact appears in list stats as suppressed

To unsuppress a contact:

Contact our support team if you need to remove a contact from the suppression list. This ensures proper review of bounces and complaints before re-enabling sending.